Privacy Policy — Authentic Teamz
Last updated: March 2025
This Privacy Policy describes how Authentic Teamz (“we”, “us”) collects, uses, stores, and protects personal information when you use our website and services (the “Service”). By using the Service, you agree to this policy.
If you do not agree, please do not use the Service.
1. Data controller
The entity responsible for processing your personal data in connection with the Service is identified in your order form or contract. For general inquiries about this policy, contact us through the channels provided in your account or on our website.
2. Information we collect
We may collect:
- Account data: name, email address, authentication identifiers, and profile details you provide.
- Usage data: log data, device/browser type, approximate location derived from IP where needed for security, and interactions with the Service.
- Assessment and quiz data: responses you submit to questionnaires, derived scores, and related metadata needed to deliver reports and team features.
- Communications: messages you send to us (e.g. support requests).
We do not intentionally collect special categories of data unless explicitly required for a specific assessment and with a clear legal basis.
3. How we use your information
We use personal information to:
- Provide, maintain, and improve the Service.
- Authenticate users and secure accounts.
- Generate individual and team insights as described in the product.
- Comply with legal obligations and enforce our terms.
- Communicate with you about the Service (e.g. technical notices, support).
We process data only where we have a valid legal basis under applicable law (such as contract, legitimate interests, or consent where required).
4. Sharing of information
We may share data with:
- Service providers who assist us (e.g. hosting, email, analytics), under strict contractual safeguards.
- Your organization when the Service is offered through an employer or account administrator, as configured in the product.
- Authorities when required by law or to protect rights, safety, and security.
We do not sell your personal information.
5. International transfers
If we transfer data outside your country, we implement appropriate safeguards (such as standard contractual clauses) where required by law.
6. Retention
We retain personal information only as long as necessary for the purposes above, including legal, accounting, or reporting requirements. Quiz responses and derived scores may be retained according to your organization’s settings and our data retention schedule.
7. Security
We implement technical and organizational measures designed to protect personal data against unauthorized access, loss, or alteration. No method of transmission over the Internet is completely secure.
8. Your rights
Depending on your location, you may have rights to access, rectify, erase, restrict, or object to certain processing, and to data portability. You may also withdraw consent where processing is consent-based.
To exercise your rights, contact us or your organization’s administrator if the Service is provided through them.
9. Cookies and similar technologies
We may use cookies or similar technologies for authentication, preferences, and analytics. You can control cookies through your browser settings.
10. Children’s privacy
The Service is not directed at children under the age required by applicable law. We do not knowingly collect personal information from children.
11. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version and revise the “Last updated” date. Continued use of the Service after changes constitutes acceptance where permitted by law.
12. Contact
For privacy-related questions, contact us using the details provided in the Service or on our website.